Digital Millennium Copyright Act (DMCA) Notice
If you believe that material available on our system, at Tenno Network, infringes on your copyright(s), please notify us by submitting a DMCA notice. After we receive a valid and complete notice, we will investigate, remove the material, and make a good faith attempt to contact the user who uploaded the material, via our internal systems or by email.
Tenno Network is a social media network and publishing platform where end-users may often use copyrighted materials in commentary or journalism, in communication with their friends, or transform the materials into something original. As such, before submitting a DMCA notice, it’s important to consider whether the material used falls under fair use. If you are not sure whether material located on a Tenno Network end-user account infringes on your copyright, or if it is subject to fair use protections, you should first consider seeking legal advice. Do not submit a report unless you are 100% certain that it is a valid legal claim.
You may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that material or activity infringes on your copyright. We will seek to collect those damages if you submit a false claim.
Your DMCA notice will be forwarded to the party that made the material available. We will notify the account holder of the situation and your copyright claim. In addition, you are required to consider the possible fair use implications, as a result of Lenz v. Universal. We reserve the right to challenge abuses of the DMCA process, and your use of your IP claim report does not waive that right.
Please follow these steps to file a notice:
- Verify that the user account in question is indeed a Tenno Network account. We have no control over the content that is published on Tenno Network. As the nature of a social media network is that the registered end-users create the information available, thus Tenno Network is a user created content publishing platform. The end-users create the contents inside the social network, not us. Therefore it is important that you identify the correct end-user, with your complaint.
- Contact the end-user directly. Go to the end-users account and leave a comment with your complaint to see if the matter can be resolved directly between you and the account owner.
- Send your complaint to our designated agent via our help desk, if the issue cannot be resolved directly with the end-user account owner at Tenno Network.
As required by the DMCA, we have a policy to terminate end-users that we consider to be repeat infringers. Although we won’t share the specifics of our repeat infringer policy (we don’t want anyone to game the system, after all), we believe that it strikes the right balance: it protects the rights of copyright owners and protects legitimate users from wrongful termination. Please note that notices that are successfully countered, rejected on fair use grounds, or deemed to be fraudulent are not counted against a user.